AI for Managers and Team Leads

Two days of free ChatGPT and Gemini for team leads and middle managers: faster reports and memos on Day 1, then AI brought into your team on Day 2.

Overview

How much of your week goes into reports and updates about your team's work? On top of your own tasks, you lose Friday afternoon turning meeting notes, a sales export and a week of chat messages into the update your department head wants.

On Day 1 you use two prompting methods, RCR (Role, Context, Request) and 5W1H, in free ChatGPT and Gemini to draft the reports and memos on your desk, then check the figures and sources before anything goes out. Day 2 brings AI into your team, starting with ground rules on what never goes into a free AI tool. You leave with a personal prompt library, a shared team prompt document and one team routine rebuilt.

Who should attend

  • Team leads and middle managers who run a team and still carry their own share of the work
  • Managers in any department or industry
  • Participants with some ChatGPT experience

What you will be able to do

  • Use RCR and 5W1H to write prompts for everyday management tasks in ChatGPT and Gemini.
  • Turn meeting notes, reports and data exports into action lists and memo drafts ready to edit.
  • Check the figures and sources in AI-assisted work before it goes to management.
  • Build a personal prompt library for the management tasks you repeat every week.
  • Decide which of your team's repeated tasks to hand to AI, delegate to staff, or keep.
  • Set privacy ground rules on what your team may put into AI tools, in line with any company AI policy.
  • Build a Gemini Gem for one recurring task and a shared prompt document for your team.
  • Rebuild one team routine with AI and identify where a person must still check the output.

Course content

Day 1: Your own desk

  • RCR and 5W1H for everyday management tasks: map last week's tasks on an Effort and Frequency grid, brief ChatGPT on the one worth fixing first, then run the finished prompt in Gemini.
  • Turning meeting notes and reports into actions and memos: a transcript into an action list with owners and due dates, a sales or KPI export into a one-page summary and chart, and a decision memo drafted in Gemini Canvas.
  • Checking the facts before a report goes to management: Gemini Deep Research and its sources, comparing the same figures across ChatGPT and Gemini, and spotting a made-up policy clause.
  • A personal prompt library for your weekly tasks: saving the prompts that worked and having the chatbot critique a prompt that gives generic answers.

Day 2: Bringing AI into your team

  • Deciding which team tasks to hand over: Reverse Prompting to spot the tasks you could delegate, the message that tells your team you are starting to use AI, and Meta Prompting to write prompts your staff can run without you.
  • Privacy ground rules for your team: Temporary Chat and the settings that decide whether chats are used for training, rewriting prompts with placeholders and dummy rows, and a team rule card built from everyday cases.
  • A team prompt document and a Gem for recurring work: moving your best prompts into a shared document, building a Gemini Gem that drafts a weekly report under fixed headings, and a demonstration of Gemini Notebook answering questions from a team handbook with citations.
  • Capstone, rebuilding one team routine: pick the routine that costs the team most time, rebuild it with your saved prompts and Gem, and show the class the old way, the new way and the step a person still checks.

How it runs

  • Hands-on practice with live demonstrations, built around your own weekly tasks.
  • Runs on free accounts: bring a laptop signed in to personal ChatGPT and Google accounts.
  • Sample files are provided, so no real staff or customer data is needed.
  • Delivered in person or live online.
Michael Kwan, trainer

Your trainer

Michael Kwan

Michael Kwan is an HRDC-accredited professional trainer, technologist and entrepreneur with over 15 years in digital technology, web solutions and tech-driven innovation. His training covers artificial intelligence and WordPress, and he explains technical ideas in plain terms that people can use the same week.

He has worked with AI since the public launch of ChatGPT in 2022, and has hands-on experience with ChatGPT, Gemini, Microsoft Copilot, Gamma, HeyGen and other tools. He is the founder of WebX.my, an AI-powered website creation platform that took part in the MyStartup Pre-Accelerator Cohort 3 in 2023, and has led Pixl Digital, a web hosting and web services business, since 2014. He is a former CTO and Head of Tech.

In the room, Michael keeps things interactive. Participants work on tasks from their own jobs, and sessions are tailored so that what is learned can be used straight away. Past clients describe him as generous with his knowledge and careful not to over-promise.

Ways to run this programme

In-house

For your team only, at your premises or ours, and tailored to your goals and skill gaps.

Public class

Join people from other companies at an open-enrolment class.

Next intake to be announced. Register your interest and our team will contact you with the date.

Register your interest

Leave your details and our team will be in touch about dates, fees and the best way to run this programme for your organisation.